Standard Life blocking transfers

Has anyone experienced Standard Life refusing to transfer a personal pension into a SIPP with another provider?

We have a case at the moment which is being transferred to Liberty SIPP or rather, it isn't as Standard Life as refusing to do the transfer. Their Due Diligence department is investigating the transfer.

Previously they tried to stop two transfers into a SSAS with NM Perris but eventually this was permitted after the clients pay slips and other information were provided.

I cannot understand how or why they think they are entitled to do this.


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